Privacy Notice

1. Who we are

This Privacy Notice explains how Mama Maria Care Services (trading as APReason) (“we”, “us”, or "our") collects, uses, and protects your personal data when you use APReason (the “Service”). We act as the data controller for the personal data described in this notice.

2. What data we collect

We collect the following categories of personal data:

• Account data: name, email address, authentication credentials, and user ID.
• Usage data: features used, subsessions created, messages sent, and interactions with the AI.
• Device and log data: IP address, browser type, device identifiers, and timestamps.
• Support data: messages and attachments you send when contacting support.
• Payment data: Lemon Squeezy processes payment details on our behalf. We do not store full payment card numbers.

3. How we use your data

We use your personal data for the following purposes:

• To create and manage your account and provide the Service.
• To process subscriptions, payments, and billing through Lemon Squeezy.
• To maintain security, prevent fraud, and enforce our Terms.
• To respond to support requests and improve the Service.
• To send service-related notices and, where permitted, product updates or marketing.

4. Legal basis

We process your personal data based on one or more of the following legal grounds:

• Contract performance: to provide the Service and fulfill our agreement with you.
• Legitimate interests: to improve the Service, ensure security, and prevent fraud.
• Consent: where required, for example for marketing communications.
• Legal obligation: to comply with applicable laws and regulations.

5. Who we share data with

We share personal data only with trusted recipients, including:

• Service providers: hosting, analytics, and support tooling providers that help us operate the Service.
• Lemon Squeezy: our payment processor and merchant of record, which handles payments, subscription management, and invoicing on our behalf.
• Professional advisers: legal, accounting, or other advisers when necessary.
• Authorities: when required by law or to protect our rights.

6. Data retention

We keep your personal data for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we delete or anonymize it.

7. Your rights

Depending on your location, you may have rights to access, correct, delete, restrict, or port your personal data, and to object to or withdraw consent for certain processing. To exercise these rights, contact us at support@apreason.com. We will respond within one month where required by law.

8. Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption in transit, access controls, and regular security reviews.

9. Cookies

We use essential cookies to keep you signed in and maintain session state. We may also use analytics cookies to understand how the Service is used. You can manage cookie preferences through your browser settings.

10. International transfers

Your data may be transferred to and processed in countries outside your own. Where required, we rely on appropriate safeguards such as standard contractual clauses or adequacy decisions.

11. Changes to this notice

We may update this Privacy Notice from time to time. The updated version will be posted on this page with a revised date.

12. Contact

If you have questions about this Privacy Notice or how we handle your data, please contact us at support@apreason.com. For investment and partnership inquiries, email partnerships@apreason.com.